Magherafelt Computer Studies / I.T. Tutors and Magherafelt Computer Studies / I.T. Tuition

Personal Description:
A graduate of Computer Network Management and Design BSC(Hons) with the skills and expertise in Systems administration.
I have tremendous experience supporting Laptops, Desktops, Emails - office 365, Windows 10 client installation, configuration and support, Windows Server operating systems installing and Configuration, data backup etc.
I have series of IT systems certification, and knowledge
of Information Technology Infrastructure Library (ITIL) for IT service management,

If you are looking for an expert in IT or computer support ranging small home or small business computer and network setup/ software installation, for example, Antivirus, and any other applications softwares, computer recommendation to be procured for personal or a particular project you want to do, security installation and recommendation to protect your computer from hackers, support for network browsing issues,
resolving slowness of computers etc. If you also need some IT training that can carry you on before before you need an expert, I am the one for you.
I have worked with renowned companies in the UK, and I am ready to transfer my knowledge to whom is ready to learn, and preparing for the future.

At the moment, I am currently offering both on-line support and face to face for clients.

Teaching Experience:
I have thought many student in one of the most populous IT schools in the world both on-line and face to face, and students have given testimonies after their exams. Basics of Computer, to advanced computer, relating to System and hardware configuration and deployment have been inculcated to students who are ready to take the challenge to becoming a successful system engineer in future. I also mentore students who wants to venture into IT as a career.

Tutoring Approach:
With the experience I have acquired in IT, I have the skill and expertise to inculcate the knowledge into every one regardless of the age, and to be candid, I have an inbuilt patience to listen to every detail root cause of any issue and making sure I support my clients until resolution.

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Personal Description:
JAN 2026

. Hello. I am a Qualified teacher, born and educated in France. I was a teacher for over 10 years in France, in schools and colleges teaching computer technology, IT and computer science togeher with French. In 2010 my wife and I moved to England and I started teaching in schools and giving private tuition. Soon I was concentrating on individual one/two to one tutoring with people of all ages in their homes, places of business, universities or online via Skype. I have many students from referrals.
I am passionate about tutoring students, watching their progress and achievements. I am friendly and approachable and I really enjoy teaching, preparing the lessons for each student to ensure they reach their goals.

Teaching Experience:
Teacher working with 11 to 18 years old students, also as Head of Department in Secondary schools and colleges in France for 10 Years
.
Tutoring since 2010 in England to children and adults from age 10 to 80+ for GCSE, A level, degree, business and personal use in French as well as IT, computer science and computer technology.
I have been awarded Qualified Teacher Status by the English General Teaching Council

Tutoring Approach:
For French students I work to maximise the benefits of learning from a professional, native, qualified French speaking teacher.

If you need for business, or just want to learn for pleasure, I can ensure you will learn in the best way.

If your child needs help and encouragement to improve their school French either at GCSE or at A level, I have a track record of success.

I personalise lessons to the needs of the student.

During the first meeting/lesson, I discuss with the students their current knowledge together with their aims and goals - then I can prepare the correct work for them. There is no charge for the initial meeting/introductory lesson.

I am very patient and work at the pace that is comfortable for the student, whilst ensuring they progress well. I write individual programmes for each student ;

I am confident that my methods are effective after several years of successfully teaching students GCSE, A and AS level, business and conversational French

For IT, computer studies and Science I am able to bring my many years of teaching these subjects both in the academic environment and also one to one privately.

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Personal Description:
I am a 33 year old ICT teacher and I am in my 12th year of ICT/Computing and Business teaching. I have taught in both schools and college, and teach a range of qualifications including OCR Technicals, HNC, BTEC Nationals, GCSE's, OCR Nationals, OCR GCSE and OCR iMedia. I have also taught a higher level foundation degree programme. I am easy to get along with and put a lot of my success down to forging a positive relationship with each student. I have studied and taught a variety of Business and Geography modules as well and have confidence in teaching this to degree level. In recent months I have written my first textbook for a BTEC GCSE qualification along with writing specifications for OCR qualifications. In my spare time I coach a local under 16's football side in Kidderminster.

I'm currently taking bookings for January 2022 start. Very flexible with times, please message me to discuss your requirements.

Teaching Experience:
12 years of teaching a variety of school and college qualifications across Worcestershire and the West Midlands

Tutoring Approach:
I have a friendly approach and am always approachable for questions and advice. I produce personalised material that the student can keep with them. I expect my students to complete additional work if asked and will provide them with outstanding tutoring. I am flexible in my tutoring options so that the student and parents can adapt sessions as needed. If you have any questions, please drop me a message.

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Personal Description:
I currently work as a QA Engineering Lead at Globacap. Before this I received a Double First Class in Mathematics.

I am 33, fully CRB checked, and a member of STEMnet (Science Technology Engineering and Mathematics network), as well as being An associate member of the IMA (Institute of Mathematics and its Applications).

Teaching Experience:
I have been tutoring around the West Midlands for over 5 years, Manchester for 2 years, and currently due to COVID, I've been teaching online for another year. All parents / tutees who I have supplied private tutoring to are happy to recommend / provide references should you wish to seek clarification, on the quality of tutoring I am able to provide.

All students I have tutored have seen an increase in grades over the time I have worked with them, with an average improvement of 1 and a half grades!

I am happy to also offer a free first half session in order to gauge a students requirements, as sometimes parents aren't aware of this.

N.E.W Academy - Cover Supervisor and Academic Coach
Years 2009/10 and 2010/11

Self Employed - Private Tutor
2012 till present

Tutoring Approach:
I will provide materials, course guides, and encourage young students to be creative in their methods of tackling problems. I have lots of experience with working with students from the E/U borderline-category all the way up to A/A* candidates.

From the Ages of 14 onwards (Year 9+) I teach all subjects from scratch, with a view to proving why concepts exist and introduce topics from first principles. This I believe will improve retention, help pupils understand concepts better, and also allow them to remember test questions better - It really does work!

Where parents request extra work, I can provide monthly progress sheets, homework tasks, and an extensive list of past papers. Pupils are also encouraged to not just tackle past papers, but to try and understand how papers are conceived, helping them prepare for the unexpected, should it arise in their relevant exams.

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Personal Description:
I am a mechanical engineer with MPhil in Engineering for Sustainable Development from University of Cambridge.

Teaching Experience:
I was involved in conducting the training camp for the selection of the team that represented Pakistan in the 36th International Physics Olympiad, held in Spain. I was involved in conducting exams, practicals, marking, teaching as well as coordinating tutorials sessions with professors.

Tutoring Approach:
I like to take a practical approach to teaching. I want to give an intuitive feel to the students to help him grasp complex concepts. I do this by giving everyday examples to highlight the subjects under study. I want to
make science fun, cool and intuitive for students and remove the myth and misconceived perception that it is difficult and boring. If the teaching approach is correct, there is no reason why students will not be thrilled by laws and mechanisms of universe.

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Personal Description:
I have over 15 years of teaching and tutoring experience in both university modules and A-levels for all major exam boards, specializing in computer science, programming, mathematics, and economics. This extensive experience includes both in-person and online teaching, encompassing one-on-one tutoring as well as small group sessions.

Throughout my career, I have maintained high success rates, and tutoring is my passion. My teaching approach is individualized, as I believe every student has a unique learning style. I adapt my methods to ensure the learning process is efficient and engaging for each student. Many of my students have secured places at Oxbridge and other top universities in the UK.

Over the years, I have accumulated and developed a substantial collection of learning materials and exercises in the aforementioned subjects. I share these resources with my students to help them master the material and excel in their exams. Many of these materials and exercises have been custom-developed by me to provide individualized support whenever the available textbooks and standard exercises are insufficient. Additionally, I regularly administer written tests to identify gaps and areas for improvement, which also help students prepare more effectively for their exams.

As a tutor, I am motivated, friendly, patient, and open-minded. My strong communication, problem-solving, and analytical skills allow me to connect with my students and help them overcome challenges. My lessons are organized in a friendly and relaxed atmosphere. Instead of simply reiterating textbook content or going over available exercises, I focus on explaining and emphasizing core concepts, identifying any gaps or misconceptions the student may have. I create an interactive environment where students can develop their critical thinking and problem-solving abilities. Furthermore, I teach my students strategies for solving problems quickly, which is crucial in time-constrained exams. I also guide them in selecting the most appropriate methods and techniques for different problems, enabling them to perform well by quickly addressing the core of each problem without wasting time on less effective approaches.

Overall, my approach to working with a student is as follows: First, I consider the specifications provided by the exam board for the specific subject or module. Next, I discuss with the students/parents to identify any special needs, requirements, and preferences that need to be taken into account. Together, we develop a suitable teaching plan and identify appropriate teaching and learning resources. This teaching plan typically includes regular homework exercises for the student to study independently between tutoring sessions, reinforcing the knowledge and skills acquired during our time together. This approach makes the tutoring sessions much more effective, allowing us to focus specifically on the student's needs rather than spending time on concepts they can understand independently through textbooks or worked examples. I always aim to provide the best value for money, ensuring that even a limited or infrequent number of sessions can significantly improve the student's understanding of the subject and their performance in exams. However, I also ensure availability for as many sessions as needed, with many students opting for several sessions per week or even daily sessions when exam dates are approaching.

Teaching Experience:
My educational background includes undergraduate and PhD degrees in Computer Engineering from the University of Patras (Greece). I have worked as a postdoctoral researcher at prestigious universities such as Cambridge, Surrey, and Essex. Additionally, I hold a teaching qualification for Higher Education from the University of York. I have also taught undergraduate and postgraduate modules at the Universities of York, Warwick, and London in the aforementioned areas.

I have over ten years of experience working on industry- and government-funded R&D projects related to next-generation computing and Internet technologies, cybersecurity, and artificial intelligence. This experience has provided me with invaluable insights into advanced computing systems and electronics, novel techniques for computer networking and communications, as well as practical skills and knowledge in protecting systems and networks from cybersecurity threats. Furthermore, I have acquired strong programming skills across a wide range of programming languages and mathematical modeling techniques.

Tutoring Approach:
Currently, in addition to tutoring A-level and university students, I also deliver specialized training programs and masterclasses to professionals in organizations worldwide. I assist university graduates in preparing for industry-required professional certificates. Additionally, I provide consultancy services to both start-ups and established companies within my areas of expertise.

Feel free to reach out to me to discuss your requirements. I am eager to help and support students in achieving their goals. Before booking any lessons via the system, please make sure to contact me first, as my availability shown on the system may not always be up to date.

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Personal Description:
I am a current mathematics teacher with a strong mathematical background (3 A-Levels in Maths, Degree from Cambridge).

I am available in school holidays (only) and am located about 12 mins walk from Farncombe train station. I can also tutor online via 'zoom' where travel is prohibited / unwise (we have been teaching via zoom for the last two months at school).

Teaching Experience:
16 years teaching secondary (GCSE / A-Level / IBDP) mathematics (and further mathematics); Currently teaching at Charterhouse School. 3 years teaching GCSE and A-Level Computer Science.

Tutoring Approach:
Tailored to the needs of the individual in question.

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Personal Description:
An experienced information technology consultant working in the enterprise arena, I have a passion for teaching.
I have previous teaching experience not only on a one-to-one basis but also in the classroom environment.
Having attended private primary and secondary schools with exceptional teaching standards throughout, I have gained a lot of valuable experience and understanding in how educators can take their students the extra mile to ensure that not only do they get the best grades but also to ensure that students get the best from their education in order to assist them later in life, whether that be at university or in their careers.

Teaching Experience:
Having taught in both classroom and one-on-one based environments, I have a broad range of skills and expertise when it comes to actually lay out the knowledge. Private tutoring has been something I have always done on the side and having taught in such environments for over four years, I have significant experience in teaching and learning styles which can assist students on a multitude of levels.
I have taught students from secondary school to university level, the main subjects taught being Maths, English, Sciences, Law, Business Studies and Information Technology.
University Level can also be catered for, subjects such as Law, Business Studies and IT/Computing.

Tutoring Approach:
I like to give students a relaxed environment in which they can learn and enjoy. Furthermore, I believe working outside of lessons is also a key part to learning and developing one's knowledge hence my use of short yet effective homework exercises which not only prepare students for the next session but also help reinforce what they have already learnt. Using these techniques, I am able to better assist the student(s) on where they may need some more assistance. Of course, every student is different and learning techniques always need to be worked upon in order to ensure that students get the most out of their sessions with me.

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Personal Description:
Dedicated IT professional with over 20 years experience. I have a wide variety of computing skills and knowledge across a variety of subjects. I currently work in the web sector providing consultancy, design, development and support services to clients, friends and family.

I live in High Wycombe but am happy to travel to anybody's house to allow tutoring to take place in a comfortable setting.

Teaching Experience:
I run my own IT consultancy business and have trained individuals with basic computing skills. At my day job, I train clients on a 1:1 basis and in large groups of up to 20 people on technology such as editing websites, graphics and making use of social media.

Tutoring Approach:
The approach I take is to let the client explain what they would like to achieve from the training requested. I then discuss the relevant experience they might have and document this to ensure progress can be measured and whether the training is progressing at the right level and speed.

Periodic verbal or practical reviews help to ensure the client is getting value out of the training.

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Personal Description:
QUALIFICATIONS

- MPhil (Distinction) from University of Cambridge
- BEng (First Class Honors) from Imperial College London

AWARDS

Willis Jackson Medal & Prize - Imperial College London
Honorary Jesus College Scholar - University of Cambridge
Cambridge Commonwealth Trust Scholar - University of Cambridge

SERVICES

• Regular tutoring
• Exam preparation (identification and support in weaker areas, exam technique practice)
• Last minute exam sessions
• Advice for university applications
• Homework assistance
• Setting and marking of homework
• Confidence building
• University interview advice
• Mastering Word, Excel, PowerPoint (for professionals)

Teaching Experience:
EXPERIENCE

- Teaching Mathematics, Physics, Chemistry, Business Studies/Management, Computing and Electronics

- Taught over 75 diverse students since 2009, usually for several months, providing support to students consistently through the academic year

- Experienced in tutoring degree level students

- Conducted remedial classes to Business Management undergraduates at the University of Cambridge

- Guided university level students in preparing first class coursework assignments and final year dissertations under tight deadlines

- Successfully supported two students in preparing for their Oxford University entrance exams

- Coached a student for his Imperial College London interview for Mechanical Engineering (MEng Mech Eng)

STUDENT FEEDBACK

"Umer explains things in a clear and concise manner and has made learning Physics ever so fun for me. He is punctual and continuously tailors his teaching style to suit the needs of the student he is teaching." - Kalpna, A2 Mathematics

"More often that not, students spend a considerable time studying unimportant things. Umer has the ability to channel the effort of his students in the right direction, resulting in effective exam preparation. If it wasn't for him, my son wouldn't have scored so well in his exams." - Carlos, A2 Mathematics, A2 Physics

"Umer often uses visual aids to explain abstract concepts. He takes time to understand the interests of his tutees and then uses something of their interest to explain complex phenomenon to them. This really keeps the child motivated and involved. Hats off to his teaching style." - Roma, AS Physics

"Umer has tutored me from grade 8 through to A level. He is knowledgeable, reliable, patient and always polite. He constantly maintains a positive approach and encourages me even when I perform badly. He also helps me organise my study schedule and remained a great source of motivation for me. I would blindly recommend him to anyone!". - Basa, Mathematics (grade 8, GCSE, AS, A2)

Tutoring Approach:
- The underlying factor for my success is my ability to change my style of teaching according to each student's ability

- I provide practical and lively examples to explain concepts in Maths, Physics and Chemistry

- I guide my students towards obtaining correct answers with a series of well-placed questions rather than providing them with information to `rote learn`

- Tipping exam questions is a common practice and I can do this nearer to exam period

- I am very patient and endeavour to remove the abstraction in mathematical concepts through simplification of seemingly complex procedures

- I am a strong believer in building a good relationship with my students

- I tend to focus on harder exam questions early on so that students are not overwhelmed with them nearer to exam time

- Providing students with visual representations in science works wonders in establishing their concepts

- Asking students to teach back what I taught them some weeks ago also helps in improving their communications skills besides serving as a revision tool

- Providing students a clear mental image of the process being taught when teaching sciences. For instance, explaining the concept of electric current by modelling it as a flow of water

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Personal Description:
Hi,
I have a Ph.D. in computer Science, which involved combining machine learning with cyber security. I also have bachelor's and masters degree in cyber security in computer science. I have taught programming language like python during my bachelor and masters program. In addition to that i have taught cryptography, cyber security and machine learning

Teaching Experience:
I have 15 years teaching experience teaching python programming languages to Adults, undergrads and master students. I have also taught data mining using Microsoft excel , and tool such as Weka, and Python .

Tutoring Approach:
One to One - focussing on parts of the curriculum where the student is having difficulty in understanding
Create a deep understanding and confidence in answering exam questions and being able to tackle new and unfamiliar problems. The student is encouraged to think and make new connections for themselves. One-to-one personal tuition has a unique value to students because of the ability to resolve the students' personal barriers to learning in a way that lays the foundations for a deep and lasting understanding of the subject.

Depending on the student's needs and learning style I encourage students to think for themselves, using real-world examples wherever possible. I start from topics the students are comfortable with and move gradually towards more complex areas as their confidence builds. I use questions and examples to check understanding continually. I don't lecture to students or ask them to memorise things. Nor do I do the students' homework for them!

With programming language my approach is first to build confidence of the student by implementing the solution using various simple approaches like an algorithm or with a flow chart and then convert them into programming syntax. This approach not only will help you master any programming language quickly but improve ones analytical skills as well.

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Personal Description:
I hold a Masters Degree in Software Engineering from the University of Hertfordshire and a BSc in Computing from the University of Portsmouth with a Second Class Upper. My degrees focused on Software development, Data Science, Advanced Networks, Software Engineering, Database and Web development. I have been developing web applications professionally for over 10 years.

I have successfully built and deployed several web applications in the following industries both individually and in a team; Insurance Financial services, E-commerce , Construction, News & Media . I have experience in C#, HTML, CSS, SQL, Javascript, ASP.NET MVC & Web forms, PHP, Laravel, MySQL, MongoDB, GIT, Docker and Linux Shell scripting.

Helping others grow through education is a passion that has led me to UKTutors.

Teaching Experience:
I have taught Computer Science to Secondary Students and have also worked as an IT Teaching Assistant at a College so I have got the right mix of skills and experience to enable me efficiently transfer knowledge from myself to my prospective students.

Tutoring Approach:
I believe the best way to teach is to get the student involved from day 1 and using lots of real world examples to make some of the abstract concepts in programming and computer science more understandable to students. Importantly, I love teaching others because I believe a well-taught person is an empowered person.

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Personal Description:
My name is Toufic, I'm 32 years old originally from Lebanon. I have an Engineering Degree in Software Development from the University of Burgundy (France), and a Masters in Business Administration (MBA) with Distinction from Bradford University (UK). I am currently working as the Web Development Manager in a company in Bradford.

Teaching Experience:
I enjoy teaching, and love sharing my knowledge with different types of people, either young beginners or adults.
I helped many young students who had difficulties in their academic studies. But I also taught adults and professionals various skills in the IT sector.

Tutoring Approach:
Tutoring is all about caring and patience. I'm a very calm person who enjoys talking to people and knows how to teach in a fun and relaxed way.
First introduction hour is given for free for us to discuss your needs and the approach we'll take for teaching!
Special discounts given for students wishing to learn Arabic!

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Personal Description:
I am a Qualified Engineer (D.Phil, Oxon, MSc, BSc Imperial College), Qualified University Educator (PG Dip) and Fellow of the Higher Education Academy (FHEA) with over 20 years' experience teaching university engineering, including 13 years as an Oxbridge lecturer, 7 years as a Senior Lecturer at an elite Russel Group university and a year as a Professor at a highly-ranked US university. I also have over 10 years' experience in aerospace and defence research with Rolls-Royce PLC, Qinetiq, Volvo Aeropsace in Sweden, and Mitsubishi Heavy Industries in Japan.

My work has given me the privilege of working with many hundreds of student-engineers across all branches of engineering. I know how difficult and challenging university engineering can be. My approach is warm, open and professional.

Teaching Experience:
In my 20 years of professional and private practice I have taught all branches of university engineering and engineering science including Aerospace, Mechanical, Civil, Electrical and Electronic, Chemical, Bioengineering, Materials, Design, Motorsport, etc. and even related subjects such as Physics, Architecture etc. Whilst most of my work is with undergraduates I regularly teach Masters/MSc students and doctoral/PhD students, as well as professional engineers.

I hold a PhD in Engineering Science from Oxford University (where they call it a D.Phil), an MSc in Mechanical Engineering and a BSc in Physics, both from Imperial College London, as well as a PGdip in University Learning and Teaching.

I also have over a decade of experience in experimental aerospace and defence research, as part of which I conducted ground-shaking jet engine tests at military and civilian test sites in the UK and Europe, working with companies including Rolls-Royce aero engines, Qinetiq, Volvo Aeropspace, and Mitsubishi Heavy Industries in Japan.

As well as having designed numerous large-scale experiments, my practical hobbies include classic car restoration and designing and building the places where I live. This hands on engineering experience means that I don't just teach the theory, I teach the reality and how the theoretical concepts you are learning in class relate to the real world around you. This is the beauty of Engineering.

Outside engineering, I enjoy freeride skiing, ice and inline hockey, and downhill mountain biking. I travel extensively with sport and have played hockey in almost every country in continental Europe and skied in virtually every country in the alps.

I am comfortable teaching in French as well as English.

Tutoring Approach:
Engineering is one of the hardest subjects you can study, and it doesn't help when module content is disorganised, learning materials are messy and hard to follow, and when lecturers are too busy to respond to your questions. If you are not getting the support you need, I know how this feels and I can help.

My overall aim is to teach you to become an independent learner, to teach you how to learn, so that you can learn regardless of the support from your university, and so you can continue learning when you leave university into whatever career path you take.

If you have a set budget for lessons then we won't go over this, even if we overrun the hour.

I offer an initial meeting free of charge to discuss your learning requirements, so you can show me what you need help with, what your learning aims and objectives are, and to plan our sessions together.

I am flexible in terms of scheduling, I'm happy to reschedule with sensible notice etc.

Subjects

Personal Description:
A good knowledge and a passionate interest of many areas in IT and smartphone. With over a year varied IT experience, included in these are PC build and repair. A good knowledge of Microsoft Systems and products. An understanding of the IOS model. An excellent grasp of Windows XP Pro and Windows 7,8,10 and Apple systems. A good Apple products repair both hardware and software. An honest and reliable person, with a passionate outlook towards a challenge. Having a flexible can do approach with the ability to work well under pressure to agreed deadlines. Giving attention to detail and a commitment to quality, willing to learn and develop skills according to the job in hand. Experience working in several different environments, adapting various developed skills and knowledge accordingly. Great customer service skills gained from previous sales and work environments and being able to hold discussions at all levels. Constantly studying towards developing knowledge and qualifications to enhance a career in IT.

Teaching Experience:
Self-Employed July 2018 To Present
Smartphones & Tablets Technician
• Repair smartphones, tablets, laptops, PC and MacBook hardware & software.
• Sale all products at online such as Gumtree, Facebook, EBay and Amazon.
• Troubleshooting and resolution of problems and provide data recovery.
• Software/hardware installation/configuration/repair.
• Installing and configuring computer hardware, software, systems, networks, printers, scanners, Internet.
• Troubleshooting system problems and diagnosing and solving hardware/software faults.
• Hardware/Software add-ons.
• Smartphone repair (iPhone, Samsung. Etc) a Plus* Replacing Memory/Hard Drive/Motherboard Non-technical tear down of towers, displays and handheld.
• Supporting the roll-out of new applications and hardware.
• Responding within agreed time limits to on-site requests.
• Setting up new users' accounts and profiles and dealing with password issues.
• Testing and evaluating new technology.
• Disassemble/reassemble down to board and component levels.
• Handles customer requests for technical assistance in a mobile capacity, ensuring timeliness and proper customer care.
• Completes repairs to the required standard and within the designated time period.

Ability Net Volunteering May 2017 - July 2018
C/O IBM Ltd
• IT supports external visiting the clients at their homes.
• Supporting the clients by email and phone line offering advice and information.
• Providing tutorial support to individuals IT capability.
• Solving all problems within IT sector including network, software and hardware issues.

IT Trade Services Ltd Dec 2016 - Mar 2017
Smartphones & Apple Products Technician:
• MacBook & iMac repairing including installation IOS software.
• Apple smartphone and iPad repairing and change parts.
• Laptops repairing and system install windows 10.
• Hardware & Software upgrading.


Pearl Linguistics Ltd Aug 2016 - Jan 2017
Arabic Language Interpreter:
• Engaged freelance for Arabic language with NHS clients.
• Provided Arabic Interpreter with all public services.
• Dealing with private and charity organizations internal and external for Arabic Language interpreter.
New Walk, Job Centre July 2015 until Sep 2015

Department of Work & Pensions (DWP).
Job Title: Computer work Coach Assistant

I worked as part of a proactive team of support staff responsible for delivering a high quality, customer focused professional service. Providing the highest level of technical support and customer service to DWP claimants.
Engaged with Job Centre Plus (JSA) Customer's on a daily basis consistently delivering excellent customer service.
Managed and promoted JCP digital service to support claimants into employment.
Assisted customer on Web Accessible Devices (WADs).
Provided tutorial support to individuals with limited I.T. capability.
Successfully setting up new users e-mail accounts and Universal Jobmatch profiles (GOV.UK jobseeking platform).
Dealing with password issues.
Prioritising issues in a fast moving environment.
Liaising and supporting JCP staff providing first Line Support.
Escalating problematic issues to relevant support staff.
Adhering to DWP digital policies and legislations.
Recorded statistical information to improve customer service.
Developed work experience staff new to the team



Higher Professional College, Libya Jan 2006 until Mar 2011

Job Title: IT Teacher

Specialised in IT teaching skills to adults about different Microsoft packages, such as Word, Excel and PowerPoint.
Teaching adults how to problem solve hardware and software issues.
Preparing lessons and lesson materials, Marking and assessing exams.
Liaised with other professionals and students to discuss progress.
Attended meetings, conferences and events

Tutoring Approach:
I know that every parent wants to help their child perform well and enjoy school. And also know that for many, academic success doesn't always come easily. This is where I really can help.

I offer affordable home study programmes for children aged between 6 and 16, that put a virtual teacher for one-to-one tuition in your home, seven days a week. This virtual teacher will explain and re-explain the hows and whys of each step of the learning process in Arabic, IT and English.

My materials has versions directly based on the National Curriculum and the Scottish Curriculum for Excellence and consider the latest Government advice on teaching children and adults these core subjects.

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Personal Description:
I am a Mathematician and Computer Scientist with 30 plus years plus experience working across both research institutes and business firms. I have a bachelor degree in "Mathematics and Computing", a Master degree in "Mathematics - Numerical Analysis" and a Doctorate degree in "Computer Science - Artificial Intelligence". I am friendly, enthusiastic and honest. I am also bilingual - English and French.

Teaching Experience:
I have tutored Mathematics and Computer Science to "GCSE" students and above. I have given 1-2-1 tutoring/coaching to individuals, and courses/seminars to small and large groups of university students and professionals.

Tutoring Approach:
I provide friendly, relaxed lessons either individually or in groups of up to twelve students, tailored exactly to the requirements of my students.

Subjects

Personal Description:
I am passionate about the IT hardware, networking, security, and software development. I focus on building a strong foundation to enable you to progress into IT Industry, using the experience that I have gained through the years and from different geographical locations in the world.

Currently I am working as an IT Field Engineer for a MSP based in Worthing, West Sussex providing IT support for 250 schools in and around Surrey, Sussex, and Hampshire.

Teaching Experience:
I have a collected several years of tutoring and coaching experience with New Horizons Computer Learning Centres. I have tailored made courses for individuals and groups on all levels from government officials, seasoned professionals, and new to the scene. I have taught a wide range of people through different demographics.

Each of the courses that I have taught is based on an as per requirement basis to suit your needs and is an open discussion to assist with any intrigue in Information Technology.

I want to help and assist you to progress in your journey to your goals.

Here is a list of courses that I assist with you:
- IT hardware, networking, security
- Website development - HTML, CSS, JavaScript, PHP, MySQL, WordPress, Hosting
- Command-Line - Python, PowerShell, Bash
- Office Suite 2016, 2019, O365 - Excel, Word, PowerPoint, Access

Tutoring Approach:
My approach to tutoring is hands-on to guide you through learning about Information Technology both within hardware, software, networking and security based on your request that is tailored to your needs and requirements.

Subjects

Personal Description:
I am an engineering graduate from the class of 2019 and completed my master's in Material Engineering in 2021. During my postgraduate studies, I had the enriching opportunity to participate in a one-year exchange program in Turkey, where I conducted significant research.

Teaching Experience:
With a solid five years of teaching experience, I have dedicated three of those years to home tutoring students from 5th to 12th standard. I have taught a diverse range of subjects, including Maths, Physics, Chemistry, Science, Computer Science, and IT. My teaching journey has allowed me to work with a wide range of students, each with unique learning needs and goals. This hands-on experience has honed my ability to tailor my teaching strategies to effectively support and inspire students across different age groups and academic levels.

Tutoring Approach:
My tutoring approach is centred around fostering a supportive and engaging learning environment. I believe in the importance of understanding each student's individual learning style and pace, and I am committed to developing personalized lesson plans that cater to these needs. My approach integrates interactive and practical methods, aiming to not only improve academic performance but also to instil a genuine interest in the subject matter.

Subjects