Holborn Computer Studies / I.T. Tutors and Holborn Computer Studies / I.T. Tuition

Personal Description:
I am a highly trained, experienced, self motivated and flexible individual with excellent organisational/interpersonal and communication skills, able to operate at all levels, with students from all backgrounds and nationalities.
I began my Photographic career over twenty years ago, then slowly slipped into Film making as a natural progression.
I have shot photographic projects and films all over the world, and have been an ambassador representing several schools, colleges and universities whilst involved in this work.

Teaching Experience:
I have over twenty years of Photography and Film making experience, working abroad to shoot several short films in Prague, Paris, Africa and China. I have worked with both African and Chinese students in their countries, shooting a variety of Photographic and Film projects, having spent three months, and one month in these respective countries.

I have over twenty years of teaching/training experience in various establishments, Schools, Colleges, Universities, and with various council's throughout the Midlands. I have over twenty years of experience of dealing with a wide variety of students , from various backgrounds. I have worked with students of all ages, from primary school, to adult students in their eighties!
I have worked with people from mental health units, drug rehabilitation centres, and the probation services, using the creative media and arts as a form of therapy to bring about positive change.

Over twenty years of writing and delivering bespoke re-engagement training courses in a wide variety of areas (including photography, film making, digital imaging, film and media studies, literacy, numeracy, preparation for work training, CV writing, personal motivation and decision making), to disenfranchised, marginalised students.

Excellent computer/I.T. skills using a wide range of high end/professional software for video editing, image manipulation and audio visual presentations/performances.
Extensive experience of curriculum development, development of schemes of work, child protection policies, professional practices, and internal verification of work using assessment criteria from a multitude of awarding bodies.
I have been associated with UK Tutors since 2005.

Tutoring Approach:
My approach to teaching is a very relaxed, informal one, giving the student ample opportunity to attempt things for themselves, and to allow them to flex their own creative and mental muscles with support and guidance where necessary.
Students are allowed to be themselves, feel relaxed , comfortable, to be able to make mistakes, without the pressure of being surrounded by or judged by their peers.
I often use projects to reinforce creative ideas or techniques, so that students begin to create their own portfolio's of their photographic work or video clips that they can use to create a show reel.

Subjects

Personal Description:
To fill in later

Teaching Experience:
I am currently working as a teaching assistant for a special needs secondary school in Bromley Borough, having worked in the field of Information Technology for over 11 years. Working for a special needs school in the UK has given me an insight into education in the public sector. The reason I would like to teach Maths and ICT is that they are my favourite subjects. I have undertaken some private tuition in GCSE maths a few years ago and my current work is in the ICT department of my school.

Tutoring Approach:
I believe in one-to-one tuition because it gives the student an opportunity to ask questions about the subject matter, without being seen as stupid. Also, my experience in private tuition has given me an insight into the type of difficulty that students face. Since 2012 I have been working in schools, initially as a supply teacher and recently as a Maths Teacher mainly at GCSE level. I specialise in one-to-one and small group tuition (up to 4).

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Personal Description:
I am 54 years old, I am married with four children. I have a degree ( Joint Honours, 2.1 in Agriculture with Agricultural Economics) and a Cert Ed. I am a member of the Institute for Learning. I have taught a wide range of subjects over 28 years and am able to coach you to success whether you are looking for science, geography, Excel spreadsheets, English as a Foreign Language or even French and German ( I worked in both countries when I was younger)

Teaching Experience:
I can help you prepare for exams in Geography, Biology, Ecology, French and German. I have taught English as a Foreign Language over many years. I can also help you with Microsoft Excel spreadsheets, particularly for Business. I am a patient, enthusiastic and committed teacher with 28 years experience particularly with post 16 and adult education. I have taught agriculture and related topics over that time, and very much enjoyed diversifying my teaching portfolio as new courses arose at the college. I have taught a range of biology and geography related topics, including plant and soil science, crop science, crop production, livestock production, environmental issues, ecology, woodland management. In business I have helped many people develop diverse enterprises, preparing carefully costed cash flow projections. I very much enjoy seeing people develop confidence with Microsoft Excel spreadsheets, which are an invaluable tool.

Tutoring Approach:
I am convinced that one-to-one tuition is by far the most efficient way in which a person can progress and gain confidence. Often someone can grasp a topic in 5 minutes of one-to-one that would have taken 2 hours to cover with a larger group. Once you are confident with a topic, we move on rapidly to the next one. A current A level tutee of mine told his father "I learnt more in that 2 hour session than I have all term at school" and his headteacher wrote to congratulate him on his improved grades. (The reason for this is not that his teacher is bad, far from it, but a tutor can give you personal one-to-one attention, concentrating on the bits you need) I always ensure that the learners are confident with each step before progressing further.

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Personal Description:
I currently work as a QA Engineering Lead at Globacap. Before this I received a Double First Class in Mathematics.

I am 33, fully CRB checked, and a member of STEMnet (Science Technology Engineering and Mathematics network), as well as being An associate member of the IMA (Institute of Mathematics and its Applications).

Teaching Experience:
I have been tutoring around the West Midlands for over 5 years, Manchester for 2 years, and currently due to COVID, I've been teaching online for another year. All parents / tutees who I have supplied private tutoring to are happy to recommend / provide references should you wish to seek clarification, on the quality of tutoring I am able to provide.

All students I have tutored have seen an increase in grades over the time I have worked with them, with an average improvement of 1 and a half grades!

I am happy to also offer a free first half session in order to gauge a students requirements, as sometimes parents aren't aware of this.

N.E.W Academy - Cover Supervisor and Academic Coach
Years 2009/10 and 2010/11

Self Employed - Private Tutor
2012 till present

Tutoring Approach:
I will provide materials, course guides, and encourage young students to be creative in their methods of tackling problems. I have lots of experience with working with students from the E/U borderline-category all the way up to A/A* candidates.

From the Ages of 14 onwards (Year 9+) I teach all subjects from scratch, with a view to proving why concepts exist and introduce topics from first principles. This I believe will improve retention, help pupils understand concepts better, and also allow them to remember test questions better - It really does work!

Where parents request extra work, I can provide monthly progress sheets, homework tasks, and an extensive list of past papers. Pupils are also encouraged to not just tackle past papers, but to try and understand how papers are conceived, helping them prepare for the unexpected, should it arise in their relevant exams.

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Personal Description:
I am a freelance software developer and professional trainer who also provides one-to-one personal tuition services in computing, programming and IT related subjects. I took my first steps in programming as long ago as 1981, and have been a professional software developer since 1987. Along with the teaching and training side of my career, I develop software and web-sites for my clients, and I have been published several times in respected programming-journals.

I am also a BBC preferred-supplier, and am a professional life-member of the Association for Computing Machinery (founded in 1947 - the world's largest and most prestigious scientific and educational computing society). I have also published a book on the technicalities of e-book production.

The topics and languages I cover are: C/C++, Java, JavaScript, PHP, SQL (MySQL in particular), Regular Expressions, HTML/CSS, Python, VB and assembly language, along with software design, implementation and development principles (what many people call Object Orientation and Software Engineering), and web site design and implementation.

Teaching Experience:
I have provided private-tuition services since 1992, and was a lecturer at Roehampton University from September 1998 to October 1999. I have provided professional training services since 1999, during which time I have delivered over 110 professional courses in programming and software design and development, for companies in the aircraft industry, computer gaming, banking, web development and the BBC.

Tutoring Approach:
My approach to teaching and training pivots on the most important factor - passion for one's subject. I attempt to demonstrate to the student the power and beauty of what computing and programming involves, and place a firm emphasis on explaining concepts in the simplest and most day-to-day terms.

In the sphere of private tuition for children and young adults, I have found that working through past exam-papers with the pupil or student is an extremely effective way of helping the individual's understanding and exam performance to improve.

In the sphere of the professional training I provide, clients cite frequently my passion for the subject, the original and clear explanations that I use, and the depth of my technical understanding as the factors of note in their view of my services. Delegates on the professional courses I have delivered consistently give feedback scores of 85% and higher.

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Personal Description:
I have been teaching for 12 years in a range of schools across Teesside. I will support children to achieve their best no matter what ability they are. I will work alongside and their current school to support what they find difficult. I use a range of strategies and resources to engage and enthuse my students so that they can achieve their potential. I provide a fun and friendly atmosphere in order for my students to achieve. Being a Primary Teacher I have taught all Primary subjects but my strengths are in Maths, English, ICT, Science and Music. Some of my parents said about me: "You have been such a positive influence on our daughter and she has loved having you as her teacher". "You are an exceptional tutor and I feel that the loss of your ability and personality will significantly reduce the fabric of the school". "Thank you for all that you have done for our son during Year 3. He has enjoyed everyday of school and I believe that is down to you".

Teaching Experience:
I have taught in a range of schools across Teesside but have always upheld the same vision. My vision for education is one where every child is both different and special. Although each child may learn in different ways I believe that, if they are to learn to their full potential they need to be exposed to a well balanced, broad and meaningful curriculum. It is important that they are provided with a learning environment that not only facilitates their learning by different strategies but one in which the children want to learn and have fun. I believe that an atmosphere where the children are not afraid to make mistakes, where what they are learning is relevant and one in which they are treated fairly, irrespective of their social background, colour or gender, will help them to become independent learners. I believe that children have a right to their own opinions and must be encouraged to respect the opinions of others when differing from their own. They also have a right not to be bullied, ridiculed or intimidated.

Tutoring Approach:
I have tutored on a 1:1 basis during my time in school, helping one child get from L3 to L4 in maths in Year 6. My approach was to reinforce what the child needed and to always put their needs first. I would use anything that I felt appropriate that would engage and get the best out of my students. I am an energetic, hardworking person who is fully committed to raising standards. I provide a friendly and fun learning environment with excellent management skills whilst having high expectations from the children. I am not afraid to take risks that challenge the children and to introduce new methods in my teaching in order to get the best out of my students, myself and that make my lessons fun and exciting. The student is the priority in the lesson and I am prepared to make sure that they succeed in what they are trying to achieve no matter what stage the child is at.

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Personal Description:
I have been involved in computers and IT for 27 years. I was first of all a professional computer games programmer / designer before moving into my current role as an IT Solutions Architect. Over the last 21 years in IT consultancy, I have developed a breadth and depth of knowledge in IT and computing which is hard to find almost anywhere in the UK having dealt with almost all types of systems and aspects of IT.

I'm not able to teach you all the intricacies of the Microsoft Office products like Excel or Word, but I can train you in system design, system support, software development and pretty much anything in between. I have detailed experience in virtually all Microsoft operating systems and applications. I am also very experienced on VMware products. I am also able to assist your training in application and web development in C, C#, VB, scripting and assembler (68000 & 6502).

Teaching Experience:
21 years of mentoring and training junior staff on systems including Microsoft operating systems and applications.
Delivered a classroom based Lotus Notes course for Computacentre.
Developing syllabi and exam question papers for the British Computer Society (BCS).

Tutoring Approach:
I would first of all need to know what your learning requirements are. What is it you want to know about and to what level? From that point, I would create a training plan for you to reach that goal.

Subjects

Personal Description:
Dedicated IT professional with over 20 years experience. I have a wide variety of computing skills and knowledge across a variety of subjects. I currently work in the web sector providing consultancy, design, development and support services to clients, friends and family.

I live in High Wycombe but am happy to travel to anybody's house to allow tutoring to take place in a comfortable setting.

Teaching Experience:
I run my own IT consultancy business and have trained individuals with basic computing skills. At my day job, I train clients on a 1:1 basis and in large groups of up to 20 people on technology such as editing websites, graphics and making use of social media.

Tutoring Approach:
The approach I take is to let the client explain what they would like to achieve from the training requested. I then discuss the relevant experience they might have and document this to ensure progress can be measured and whether the training is progressing at the right level and speed.

Periodic verbal or practical reviews help to ensure the client is getting value out of the training.

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Personal Description:
I am a successful teacher with seventeen years experience teaching and leading a department in a secondary school in Leeds. I have worked as a private tutor and examinations marker in previous years and therefore have a detailed understanding of how to meet the requirements of the examinations.

Tutoring can be offered face to face or through Skype or Zoom.

Teaching Experience:
I have seventeen years experience teaching ages 11-18. I have taught Key Stage 3, OCR Nationals, Cambridge Nationals, BTEC and A Levels in Business and ICT. I specialise in exam technique and practice.

Tutoring Approach:
I am a friendly yet driven tutor who will help to maximise the outcomes, I can adapt my style to suit the needs of the tutee.

Subjects

Personal Description:
I am a Research Engineer/ Scientist by profession with a strong inclination towards academics.
High academic qualification with PhD in Electronics and Communication Engineering from the University of Edinburgh, UK.
Post Doctoral Research at Imperial College London and Queens University Belfast.
Worked as a Scientist/ Engineer for over 20 years at leading Aerospace companies including Indian Space Research Organization (ISRO) and European Space Agency (ESA) for satellite design projects.
More than 10 years of Research experience at leading Universities including Indian Institute of Science (IISc Bangalore), University of Edinburgh, Queens University Belfast and Imperial College London.
Senior Member IEEE, Fellow IETE.
STEM specialist.

Teaching Experience:
More than 20 years of teaching at the University level.
More than 12 years of tutoring school students in UK.
Mentoring with STEMNET East, Cambridge.
Mentor for Nuffield Research and Form the Future.
Founder and mentor for Cambridge Electronics and Robotics Club.
Tutoring at the University of Edinburgh, Queens University Belfast and Imperial College London.
University course based on Electronics, Signal Processing, Communication, Digital & Analog designs, Control and Embedded Systems design with emphasis on FPGA/ ASIC designs including Synthesis, Verification and Testing.
Hands on experience working on projects with PIC, Arduino, VHDL, FPGA, DSP, MATLAB, LabView, Python, Proteus, Mikro C, etc.
Assistance with PhD, Masters and Bachelors degree.

Tutoring Approach:
Systematic and methodical.
Tailor tutoring to the student's requirement
Provide extra and comprehensive knowledge on topics.
Inspiring students with high quality teaching.
Encourage student to go the extra mile
Ensure that student's interest is ignited and their educational experience is truly inspiring.
I have a great passion towards teaching students and believe that every child has a potential to excel when guided in a way tailored to their individual requirements.

Free first time consultation.

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Personal Description:
Hi,
I have a Ph.D. in computer Science, which involved combining machine learning with cyber security. I also have bachelor's and masters degree in cyber security in computer science. I have taught programming language like python during my bachelor and masters program. In addition to that i have taught cryptography, cyber security and machine learning

Teaching Experience:
I have 15 years teaching experience teaching python programming languages to Adults, undergrads and master students. I have also taught data mining using Microsoft excel , and tool such as Weka, and Python .

Tutoring Approach:
One to One - focussing on parts of the curriculum where the student is having difficulty in understanding
Create a deep understanding and confidence in answering exam questions and being able to tackle new and unfamiliar problems. The student is encouraged to think and make new connections for themselves. One-to-one personal tuition has a unique value to students because of the ability to resolve the students' personal barriers to learning in a way that lays the foundations for a deep and lasting understanding of the subject.

Depending on the student's needs and learning style I encourage students to think for themselves, using real-world examples wherever possible. I start from topics the students are comfortable with and move gradually towards more complex areas as their confidence builds. I use questions and examples to check understanding continually. I don't lecture to students or ask them to memorise things. Nor do I do the students' homework for them!

With programming language my approach is first to build confidence of the student by implementing the solution using various simple approaches like an algorithm or with a flow chart and then convert them into programming syntax. This approach not only will help you master any programming language quickly but improve ones analytical skills as well.

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Personal Description:
In the years 1998-2005 I worked in the IT industry. My responsibilities mainly covered administrating Operating Systems and troubleshooting computer networks in small to medium businesses. I spent most of my time working with customers troubleshooting problems. I found I had a natural talent in communicating with people in a respectful and considerate manner. It also led me to improve my customer service skills which I continue to find useful as a teacher at City College Plymouth.
I have been studying a Computer Networks degree (graduated 2014) and MSc Network Systems Engineering (finishing in March 2018) at Plymouth University.
I am enthusiastic and well-organized with sterling interpersonal and communication skills.

Teaching Experience:
For the last four years I have been teaching IT, Maths and Engineering at the college, delivering lessons for levels 3-5. Alongside teaching I have achieved my certificate in Award in Education and Teaching and currently I am undertaking level 5 Diploma in Education and Training.

Tutoring Approach:
I am very happy and proud delivering my knowledge and demonstrating my skills to others. However, I plan my lessons taking care to follow best practice and deliver using active learning strategies and differentiate effectively through a variety of means. I encourage and support students with walking through problems using probing Socratic questioning to give them the opportunity to find the solution(s) themselves.

Subjects

Personal Description:
I like teaching. This is one of the reason I am looking for tutoring. Professionally I have Chartered Engineer status and Member of prestigious IET and having Bachelors degree in Electrical engineering and Masters in Business Administration (MBA) and over 20 yrs of professional work experience. Currently I am employed and working as Manager of system engineering in a large automotive organization. I have a loads of experience in electronics, embedded systems, MATLAB, computer science etc..

Teaching Experience:
About 22 years ago when I was studying engineering even then I was teaching part time to engineering students. After that I also taught lots of subject ranging from maths to computer science, embedded systems, MATLAB, electronics, physics etc..

Tutoring Approach:
I like to make students comfortable first so that they can ask questions, I believe no question is silly.to be honest I can observe easily if the student has understood what I explained or not, then I prompt looks like you didn't understand, so let's learn again. Time to time I keep testing either in the form of games or talking.

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Personal Description:
I am a Masters degree graduate with 5 years tutoring experience working with children and adults.

Often times I teach one to one or maximum 5 people at a go especially in the library and community centre.

Teaching Experience:
5 years experience and still counting

Tutoring Approach:
Face to face,one to one and small groups

Subjects

Personal Description:
A good knowledge and a passionate interest of many areas in IT and smartphone. With over a year varied IT experience, included in these are PC build and repair. A good knowledge of Microsoft Systems and products. An understanding of the IOS model. An excellent grasp of Windows XP Pro and Windows 7,8,10 and Apple systems. A good Apple products repair both hardware and software. An honest and reliable person, with a passionate outlook towards a challenge. Having a flexible can do approach with the ability to work well under pressure to agreed deadlines. Giving attention to detail and a commitment to quality, willing to learn and develop skills according to the job in hand. Experience working in several different environments, adapting various developed skills and knowledge accordingly. Great customer service skills gained from previous sales and work environments and being able to hold discussions at all levels. Constantly studying towards developing knowledge and qualifications to enhance a career in IT.

Teaching Experience:
Self-Employed July 2018 To Present
Smartphones & Tablets Technician
• Repair smartphones, tablets, laptops, PC and MacBook hardware & software.
• Sale all products at online such as Gumtree, Facebook, EBay and Amazon.
• Troubleshooting and resolution of problems and provide data recovery.
• Software/hardware installation/configuration/repair.
• Installing and configuring computer hardware, software, systems, networks, printers, scanners, Internet.
• Troubleshooting system problems and diagnosing and solving hardware/software faults.
• Hardware/Software add-ons.
• Smartphone repair (iPhone, Samsung. Etc) a Plus* Replacing Memory/Hard Drive/Motherboard Non-technical tear down of towers, displays and handheld.
• Supporting the roll-out of new applications and hardware.
• Responding within agreed time limits to on-site requests.
• Setting up new users' accounts and profiles and dealing with password issues.
• Testing and evaluating new technology.
• Disassemble/reassemble down to board and component levels.
• Handles customer requests for technical assistance in a mobile capacity, ensuring timeliness and proper customer care.
• Completes repairs to the required standard and within the designated time period.

Ability Net Volunteering May 2017 - July 2018
C/O IBM Ltd
• IT supports external visiting the clients at their homes.
• Supporting the clients by email and phone line offering advice and information.
• Providing tutorial support to individuals IT capability.
• Solving all problems within IT sector including network, software and hardware issues.

IT Trade Services Ltd Dec 2016 - Mar 2017
Smartphones & Apple Products Technician:
• MacBook & iMac repairing including installation IOS software.
• Apple smartphone and iPad repairing and change parts.
• Laptops repairing and system install windows 10.
• Hardware & Software upgrading.


Pearl Linguistics Ltd Aug 2016 - Jan 2017
Arabic Language Interpreter:
• Engaged freelance for Arabic language with NHS clients.
• Provided Arabic Interpreter with all public services.
• Dealing with private and charity organizations internal and external for Arabic Language interpreter.
New Walk, Job Centre July 2015 until Sep 2015

Department of Work & Pensions (DWP).
Job Title: Computer work Coach Assistant

I worked as part of a proactive team of support staff responsible for delivering a high quality, customer focused professional service. Providing the highest level of technical support and customer service to DWP claimants.
Engaged with Job Centre Plus (JSA) Customer's on a daily basis consistently delivering excellent customer service.
Managed and promoted JCP digital service to support claimants into employment.
Assisted customer on Web Accessible Devices (WADs).
Provided tutorial support to individuals with limited I.T. capability.
Successfully setting up new users e-mail accounts and Universal Jobmatch profiles (GOV.UK jobseeking platform).
Dealing with password issues.
Prioritising issues in a fast moving environment.
Liaising and supporting JCP staff providing first Line Support.
Escalating problematic issues to relevant support staff.
Adhering to DWP digital policies and legislations.
Recorded statistical information to improve customer service.
Developed work experience staff new to the team



Higher Professional College, Libya Jan 2006 until Mar 2011

Job Title: IT Teacher

Specialised in IT teaching skills to adults about different Microsoft packages, such as Word, Excel and PowerPoint.
Teaching adults how to problem solve hardware and software issues.
Preparing lessons and lesson materials, Marking and assessing exams.
Liaised with other professionals and students to discuss progress.
Attended meetings, conferences and events

Tutoring Approach:
I know that every parent wants to help their child perform well and enjoy school. And also know that for many, academic success doesn't always come easily. This is where I really can help.

I offer affordable home study programmes for children aged between 6 and 16, that put a virtual teacher for one-to-one tuition in your home, seven days a week. This virtual teacher will explain and re-explain the hows and whys of each step of the learning process in Arabic, IT and English.

My materials has versions directly based on the National Curriculum and the Scottish Curriculum for Excellence and consider the latest Government advice on teaching children and adults these core subjects.

Subjects

Personal Description:
Well, my teaching approaches vary based on the needs of the pupils and therefore the number of the pupils that consist in the classroom. I shall highly recommend that constructive and indirect teaching approaches are used.

Teaching Experience:
Not much actually.

Tutoring Approach:
Constructive and indirect approaches are the two best approaches for my pupils to learn.

Subjects

Personal Description:
I am a professional Computer Teacher and an IT Consultant with special interest in Human Computer Interface, Artificial Intelligence and IoT with advanced research background (About 10 research papers in the mentioned areas), who has a taste for smart home development. Having had diverse field and office experiences, I have developed a professional career in dynamic and proactive Organizations (Banking and Academics), worked in an environment where challenges are paramount (IT Industry), and at the end, I always bring out the best through planning, strategizing, consulting and good decision making.

Teaching Experience:
I have been a computer teacher for 5 years before joining the Banking Industry where I grew to become the IT Manager for two years. I have also been a Lecturer for 7 years in the Computer Science Department of Federal Polytechnic Oko, Anambra State Nigeria.

Tutoring Approach:
I am a PGDE holder. Apart from this, I am a member of Teachers Registration Council of Nigeria and Education Workforce Council of Wales United Kingdom. So, as a professional, I apply the defined classroom methodology both physically and in my online classes. I look at my student (s) and know when to apply stimulus variation. I rate the understanding as the class is going on, and know when to use questioning techniques to bring attention to bare.

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Personal Description:
Hi, I'm Tom. I'm 24 and have been a professional software developer for 2 years, having finished my undergraduate degree in physics and computer science at Edinburgh in 2023. Since then I've been working full time and have just finished a masters level apprenticeship alongside my work. I used to do tutoring before and at the beginning of uni and really enjoyed it so am looking to get back into it! I've also got a DBS check (issued November 2025) and would be happy to show this if requested.

Teaching Experience:
Aside from my experience at school and uni, I've got experience in tutoring KS3 and GCSE maths, science and Spanish. Whilst at school I tutored one boy from year 8 to GCSE maths, science and Spanish and whilst at university tutored another in GCSE maths science and geography. Both of these were pupils were tutored using a combination of in person and online sessions. I also used to volunteer to do reading lessons at a local primary school and worked part time at young engineers whilst at university, teaching children from 3 to 11 years old the basics of science through lego

Tutoring Approach:
I've found in the past that the best approach to tutoring is to be very positive and flexible. I have never been a super forceful or strict tutor and think that trying to be too overbearing, particularly in sessions outside of or extra to school like tutoring, just makes people perform worse. I will always try and be positive and make sure sessions are not painful for students (as I remember how much doing homework can be a chore!), but equally make sure students are getting the most out of sessions by asking questions of them to demonstrate their knowledge and checking they're confident with what we've done.

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