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Information About Kay:

Personal Description:

I offer a range of training courses in PC based applications. These include Microsoft products, Windows Desktop, Outlook Email and Internet.

I have excellent training qualifications and have been accredited by Microsoft multiple times throughout my career; these accreditations include Microsoft Certified Application Specialist Instructor, Microsoft Certified Professional, Microsoft Office Specialist Master, and Microsoft Office Specialist Expert. I also have a Professional Graduate Certificate of Education in Post Compulsory Education, ECDL Expert, an IITT Accreditation from the British Institute for Learning and Development for training delivery and I am qualified A1 Assessor.

I offer set training courses which are currently offered on a half or full day basis, or courses can be custom built to meet the needs of the user and I can also offer facilitating whereby time can solely be dedicated to one person to assist them with any specific problems they are having.

Teaching Experience:

My training career has including working in colleges, training onsite and many years working for a local authority where I trained many staff on Microsoft, and the Agresso Financial System. I have also extensively implemented and trained users on Cisco IP Telephony and WebEx. I have many times been complimented on my approach and patience with learners and pride myself on helping them accomplish their goals.

Tutoring Approach:

I offer either a formal training course or an informal one to one approach depending on the needs of the client

Qualifications:

• Microsoft Certified Application Specialist 2007 - Word 2007, Excel 2007 & PowerPoint 2007 - Outlook 2007 Access 2007
• Windows Vista for the business worker
• Microsoft Office Specialist - 2010 Microsoft Office 2010 Word Expert, Microsoft Office 2010 Excel Expert,Microsoft Office 2010 Outlook, Microsoft Office 2010 PowerPoint
• Microsoft Office 2007 Master,Microsoft Certified Application Specialist Instructor, Certificate in Education DTTLS, TAP Certificate in Training Delivery Skills

Further Information:

Availability:	Weekends / Weekdays (daytime)
Types of Tutoring:	Travels to you / From their home
References Supplied?	Yes