Birmingham Computer Studies / I.T. Tutors and Birmingham Computer Studies / I.T. Tuition

Personal Description:
I am a 25 year old who has completed Masters in Artificial Intelligence and Machine Learning from the University of Birmingham. I also have a year of experience working as a Sofware Developer at Mercedes Benz. I have an excellent academic background in Computer Science and Maths .

Teaching Experience:
I have extensive experience teaching Mathematics and Computer Science to students aged 8 to 15, tailoring my approach to suit different learning styles and abilities. My teaching has focused on building strong foundational skills, encouraging problem-solving, and fostering a genuine interest in these subjects. In addition to working with younger students, I have also conducted doubt-clearing sessions for my juniors at university, helping them to overcome academic challenges and deepen their understanding of complex topics. This combination of experience has equipped me with the patience, communication skills, and subject expertise necessary to support students in achieving their academic goals.

Tutoring Approach:
My teaching style is student-centered and adaptive, focusing on understanding each learner's unique strengths and areas for improvement. I strive to create a supportive and engaging environment where students feel comfortable asking questions and expressing their thoughts. I use a variety of teaching methods, including interactive problem-solving, real-life examples, and visual aids, to make complex concepts more accessible and relatable. I believe in encouraging curiosity and critical thinking, and I regularly assess progress to ensure that my students are building both confidence and competence in the subject. My goal is to inspire a love of learning and to empower students to become independent thinkers.

Subjects

Personal Description:
Out of passion i teach from United Kingdom. Have taught and inspired many students online over 10000 students.

My specialty i am not a typical teacher , but a professional from industry. So i teach differently , i believe in understanding concepts and testing students which is the best way. More interactive will make learning more exciting. I nowadays am focused on Artificial Intelligence so feel to send me queries.

Teaching Experience:
I have many years of experience in programming software and worked in many industries in software industry like automotive, aerospace and also in web/app development. I can create courses depending on your needs.

Tutoring Approach:
Pracitcal approach and immediate quizzing after learning about a topic and application of the knowledge learnt , this is my approach and i am confident that the students will gain value and will be able to apply the knowledge learnt from me.

Subjects

Personal Description:
I am a british born multi-skilled Business Management Post-Graduate with a flexible and proactive approach to work. I hold many transferable skills gained in positions, detained alongside studies since leaving school. I am a friendly, approachable individual with a smart appearance and professional manner. My fee is dependent on lesson plans, books/course materials required, travel time/expenses incurred and the number of hours requested.

Teaching Experience:
I have been working as a p/t Tutor for 7 years, Assisting primary school students up to Key Stage 3 in English, Maths and preparing for 11+/SATS Exams. I have also worked at various tuition centres and colleges.

Completed:

Safeguarding Children & Vulnerable Adult's training
Child Protection training
Childcare & Classroom Work programs
Support Work in Schools course
Training, Assessment, Quality & Assurance course
Enhanced CRB
Employment Related Services course

Additionally, I help adults with ICT, Business studies and Employment Advice e.g CV'S, Cover Letters, Application Forms and Proofreading. I am based in Kings Heath but can also do home visits. Please email me for further information.

Tutoring Approach:
I am passionate about helping pupils and strive to improve their learning. I have a strong belief in getting students to reach their full potential and even exceed it. I can build good relationships with students and have a caring nature. I believe that every child matters and that understanding a child's individual needs is paramount to their academic success. I also believe that confidence in their ability has a lot to be accounted for. Therefore, I offer not only a boost to their ability but to increase their academic success!

Subjects

Personal Description:
I am a native Chinese speaking fluent standard Chinese Mandarin and English, and have taught Chinese Mandarin for over 18 years in Birmingham, and currently work part time for a local mainstream school in UK.

I am also an experienced English and Maths tutor and a certified 11+ teacher and have a very good success rate with all of my pupils for passing 11+ tests, successfully grabbed places in local grammar schools and private schools, and achieving higher GCSE grades.

Teaching Experience:
I have taught Chinese Mandarin for over 20 years to students from different countries with diverse linguistic backgrounds in UK. I have experience in teaching Chinese at various levels including GCSE, A level and HSK. I currently work part time for a local mainstream school in UK.

I am also an experienced English and Maths tutor and a certified 11+ teacher and have a very good success rate with all of my pupils for passing 11+ tests, successfully grabbed places in local grammar schools and private schools, and achieving higher GCSE grades.

Tutoring Approach:
I am a patient, passionate and dedicated female teacher and have a track record of helping students achieve top grades and dramatically improve their attainment. My lessons are tailored to meet each student's need, interesting and motivating.

Subjects

Personal Description:
I have PhD/MSc degrees from Imperial College London and currently I am working as Senior Data Scientist at University of Oxford. I have vast experience of tutoring GCSE/A-level maths, Physics, Chemistry, Computer Science and Biology subjects. I also have expertise tutoring university level Mathematics, Statistics. Also, I help pupils to complete Machine learning based Python, R, SPSS/Stata projects.

Teaching Experience:
I am an experienced scientist tutor offering private tuition throughout London and Essex. I have taught science and mathematics to all ability ranges from GCSE, A-levels and graduates. My pupils have achieved excellent results in their examinations, and I come highly recommended by past students. I have excellent knowledge and extensive experience in teaching Degree, A-levels and GCSE Mathematics, Chemistry, Physics and Biology to individuals as well as small groups mainly through personal tuition.

Tutoring Approach:
My approach in teaching is to prepare pupils such that they achieve excellent grades in exams with true understanding of the subject. My pupils enjoy my teaching style, and have obtained excellent grades. I always consider the success of pupils as the main objective. I am an educator with excellent ability to teach, motivate, and direct students while maintaining high interest and achievement. I am an articulate communicator able to effectively interact with diverse populations of students at a variety of academic levels. I understand and appreciate the importance of consistently maintaining excellent relations with students and parents. I am self-motivated with strong planning, organisational and leadership skills. My working hours are flexible and I am happy to travel to you.

Subjects

Personal Description:
I have a dual background in Electrical Engineering and Psychology and retired in 2007 after 20 years as a University lecturer. At different stages in my career I have taught telecommunications engineering, computer programming, software engineering, artificial intelligence and psychology. For relaxation I listen to jazz and blues.

Teaching Experience:
I have been tutoring students since March 2008 and am able to offer maths, physics and ICT from primary up to 'A' level, and general science (biology, chemistry, and physics) up to GCSE level. I have taught GCE A-level Maths, Further Maths and Physics with a number of students who have obtained places at Oxbridge/ Russell Group Universities to study Engineering, Maths, Medicine and Economics. A number of my tutees have been following courses in IGCSE Maths or Science or the IB in Maths or Physics. I have also taught students with Statements of Special Educational Need who have succeeded in obtaining qualifications in Functional Skills in Maths, English and Science. I am familiar with the 11+ exam requirements of Bromley, Bexley, and Kent education authorities and have assisted a number of pupils with their preparation for the exam. (In the absence of this category in the Subject list, my fee for 11+ preparation is 24/hour and for 13+ (Common Entrance) 26/hour.). At postgraduate level I can advise on research methods and statistics.

I am a chartered psychologist and can carry out educational and psychological assessments of both children and adults who are experiencing learning or language difficulties (however, I do not undertake remedial teaching).

Tutoring Approach:
PLEASE NOTE: FROM JANUARY 2019, I WILL NO LONGER BE OFFERING IN-PERSON LESSONS BUT CAN PROVIDE LESSONS VIA SKYPE OR (PREFERABLY) ZOOM ON EITHER WEEKDAYS OR WEEKENDS

I consider it important to assess the student's needs, strengths, and weaknesses carefully at the outset in order to develop a set of goals based on this assessment. I aim to provide well-structured and clearly presented instruction, which if the pupil is able and well-motivated will generally lead to progress. If the pupil is poorly motivated and/or has acquired unhelpful learning habits then we may need to vary the approach in order to re-engage their interest and/or find a level at which they can perform successfully, and then build on this accomplishment.

If required, I can provide references from past and present clients. I also offer a free first lesson so that the student has the opportunity to experience my style/approach before committing themselves to further lessons.

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Subjects

Personal Description:
As a child I took apart computers and wrote computer programs for the fun of it. I enjoy researching technology and keeping up to date on the latest advancements.

As part of my current work I develop websites, provide training in PHP programming, and much more.

Teaching Experience:
I have worked as an instructor or tutor at the following companies or institutions:
Staffordshire University
Matthew Boulton College
Computeach Ltd

What some have said about me:

"Thanks again for the week - I found the revision and exercises were very good. I think you did a great job of helping us to pass the exam." - Charl
"I found your tutorage inspiring and returned with a wealth of knowledge and renewed impetus." - Jon
"I wanted to thank you very much for an excellent course over the last four days, which was extremely professionally conducted, always interesting, and communicated with enthusiasm and good humour". - Robert
"Just a quick email to say that I've recently got a job as a junior Oracle DBA, just thought I'd say thanks as I wouldn't have got it without your help!" - Mike, Junior Oracle DBA
"Thanks for the course - although it was tiring it was also enjoyable (I like your sense of humour). I thought the course was good with the alternating of the three different types of activity." - Debbie

Tutoring Approach:
My philosophy is that anyone can learn if they have a willing spirit and a patient teacher.

To develop an appropriate training program I first determine the needs of the student and work out short and long term goals. I use a variety of training methods, including demonstration, practice, memorization, and assessment.


IMPORTANT NOTE: Please don't ask me to complete your assignment for you as this is cheating.

Subjects

Personal Description:
I am a previous Head of Mathematics where I taught Years 5 - 9

Before this I was a Skills for Life maths coordinator for Cambridgeshire CC

I am passionate about the subject and believe that everyone can learn maths

I am also very enthusiastic and I am good at building up confidence and self-esteem

Teaching Experience:
Head of Mathematics - teaching Years 4 - 6

Middle school Mathematics teacher Years 5 - 9

Skills for Life Coordinator - maths - Post-16

Tutoring Approach:
I believe that everyone can learn maths !

I think maths should be fun - as if you enjoy something you want to do it!

I always try to instill confidence and boost self-esteem as these are vital components in learning

I subscribe to using an active learning approach with a variety of resources where possible to meet learners needs.

Subjects

Personal Description:
A true renaissance man, Alex makes: mini epic films, video installations, games, photographs, sculpture, blogs and books. Using readily available materials and software the work often has a feeling of improvisation, an initial throwaway idea made visible.

Throughout his practice there is a sense of an acceptance of failure or disappointment as important parts of the human condition. He makes light with big issues and is, in turn, haunting and funny. His humorous sculpture typically conveys a sense of the accidental, eternally on the brink of failure or collapse. Recent DIY apocalypses, created from expanding builders' foam, seem to have an unruly, malevolent life of their own and explore the processes of invasion and infection. While his films and writing play with ideas of chance, quotidian struggles, the loss of control and responsibility.

Teaching Experience:
I have taught a range of students of all ages and backgrounds from: National Diploma, Extended Diploma, Art Foundation, Degree to MA level.
I have experience in all fields of art and design but my specialist areas include: Sculpture, Drawing, Video, Art History, Cotextual Studies, Art Theory and installation.
I am expert at preparing students' portfolios for interview at Foundation and Degree level.
I am also able to advise in a number of areas of profesional practice including: Statement writing, CVs, recording work, publicity and basic website construction.
I have also had experience of teaching adults basic IT skills.

Tutoring Approach:
I am happy to tutor online and in person either in my own studio or by home visits (by bicycle)
I am an easy going and responsive tutor, happy to discuss individual student's needs and to guide them through all stages of their art and design career.

Subjects

Personal Description:
With over 10 years education experience, I have taught in a variety of schools up to and including A Level computer science. Based in Leeds, I have led multiple subject areas with highly successful student outcomes. Since April 2019, I have had the privilege of leading Secondary Computing Education for the National Centre for Computing, across England.

Since starting my teaching career in 2012, I have been Curriculum Leader of a mixture of subjects including Computer Science, ICT, Business and Health & Social Care. Under my leadership, GCSE Computing results in 2017 were among the highest performing in Leeds and in the top 8% of the UK (BCS / Roehampton Computing Report, 2018).

From 2017 - 2019 I led a school-centred teacher training programme for secondary computing teachers in Leeds, this involved training the next generation of computing teachers and supporting them throughout their teacher training year.

I joined the National Centre for Computing Education as the Secondary Education Lead in April 2019, leading secondary teacher training to upskill computing teachers across England, ensuring the next generation of students receive a world class computing education.

Teaching Experience:
I have taught in schools in Leeds since 2012, my first teaching role included the introduction and leadership of GCSE Computing, the first cohort to complete this GCSE were one of the highest performing cohorts in Leeds and within the top 8% of schools across the country (Source: BCS, Roehampton Computing Report, 2018). This role also included the delivery of OCR Cambridge Nationals in ICT and iMedia - 100% of students achieved a level 2 qualification.

My second school involved me expanding my leadership to lead computing, computer science, business and health and social care. Results in this school increased rapidly, upon my arrival only 8% of students studying towards the ICT CiDA qualification had achieved a grade A*-C on their examined unit, under my leadership this rose to 76% within 9 weeks and to 100% at the end of the qualification. Student progress measures showed students achieved +2.7 grades higher compared to similar students across the country (GCSE results, 2019). Likewise, significant improvements were made in computer science, results also rose from 36% grade 9-4 to 98% grade 9-4 within one year, student progress measures showed students performed +1.9 grades higher compared to similar students across the country (GCSE results, 2019).

Between 2017 & 2019, I led a school-centred initial teacher training (SCITT) programme for secondary computing teachers in Leeds, this involved training the next generation of computing teachers and supporting them throughout their teacher training year. This process also included running a subject knowledge enhancement programme and running several 'Computing Subject Days' to develop pedagogical understanding in the subject.

In April 2019, I joined the National Centre for Computing Education, a new initiative, funded by the Department For Education, introduced in 2019 to support teachers with subject knowledge and the confidence to teach computing. I currently lead the secondary computing education strategy, leading on secondary teacher training, Isaac Computer Science, quality assurance, teacher residentials and more.

I am currently Designated Safeguarding Lead (DSL) for Isaac Computer Science.

Tutoring Approach:
I believe in using a variety of teaching methods to suit the needs of the student to ensure each individual person can succeed. I believe that all students deserve to achieve and that is accomplished through a variety of styles alongside regular monitoring and assessment but also through a positive, professional manner.

Subjects

Personal Description:
I have been tutoring students across London in all aspects of Computing since 2015. Having a PhD and a 1st Class Degree in Computer Science from Sheffield University, I have a great deal of experience in everything from general programming to academic research. I worked for a decade as an academic at both Sheffield and Surrey Universities. I have helped many students through their studies at GCSE and A-level, teaching AQA, OCR and CIE syllabuses. I am also happy to teach adult learners who are looking to expand their skillset.

For A-level and GCSE students it is worth beginning tuition as soon as possible, not just in the weeks running up to exams (although this can still help). This is particularly important for Computer Science because students should be learning a programming language in parallel with their studies. Some exam boards require a programming project as coursework, and it is important that this is completed as soon as possible to leave room for exam preparation.

I am happy to help degree students with theory and learning programming, but enquiries asking for help with an assignment for hand in next week are unlikely to be followed up.

I teach:

Programming - C, C++, C#, Java, Javascri pt, Python, Lua, php
Web Technology - HTML, CSS
Computing Theory - Data Structures, Algorithms, Vectors and Matrix Algebra, Computer Graphics, Animation

This is not an exhaustive list, so please do contact me even if your subject is not listed here.

I conduct lessons both in person, and remotely.

Teaching Experience:
I have taught seminars, graded coursework, helped design courses at degree level, and have also tutored students to PhD level.

I have been teaching students online mostly since the beginning of the pandemic. Many students are used to this type of teaching now, and the tools available have made it much more viable. Whilst teaching in person is, in my opinion, superior, the convenience of audio/video calls and the ability to reach more students from more varied backgrounds has been invaluable.

Tutoring Approach:
I believe that learning only happens by doing. Tailoring a course to the students individual requirements and the pace at which they can work.

Subjects

Personal Description:
Originally from London, I've lived here my whole life, which means I have a clear and easy-to-understand accent. I have studied Computer Science at Newcastle University for four years, achieving well above a first and received an award for graduating top of the year in my masters. With over 7 years of experience in the finance industry as a software developer, I bring real-world insights to our sessions, helping you bridge the gap between theory and practical application. I have recently quit in order to start my own business, which also allows me to be flexible with tutoring hours.

I very much enjoy teaching, as well as the satisfaction of helping a student reach their goal. I welcome students of all abilities, especially those who are enthusiastic about succeeding.

Teaching Experience:
I have been tutoring for over 10 years with students from GCSE all the way up to degree level Computer Science. I have also taken part in several mentor schemes where I supported younger students with their academic problems.

Tutoring Approach:
I have a very organised approach to tutoring, with small goals set per session, as well as a long term goal to work towards. However I understand this may be different for those who need help with specific pieces of work.

For younger students, I feel that relaxed but structured sessions are important, with small breaks so that focus is kept. I also ensure that the lessons are as fun as possible. I always work towards building a good relationship with my students, with many keeping in touch long after we finished, and encourage them to ask questions without any hesitation. I adapt my approach depending on my students` learning style as I feel this is the key to successful teaching. I spend a lot of time planning for sessions so that my student gets the very best out of each lesson.

Subjects

Personal Description:
Seasoned instructor in the field of Computer Science and Engineering with ~12 years of full-time experience in classroom teaching and lab management.

Solid understanding of computer science subjects and programming fundamentals.

Love teaching and always try my level best to match the frequency of students.
Taught successfully to University students , GCSE and A level since 2014.
Always aim to inspire and motivate students to become great and excel in their chosen fields.

Teaching Experience:
• Highly appreciated technical instructor by college senior management for effectively communicating complex technical information to struggling students, flexing instructing style to meet diverse audience needs and improvising curricula for thorough understanding.

• Imparted technical guidance to engineering students for 3 final-year thesis projects, through the conceptualization and coding to the delivery and final presentation.

• Designed detailed and comprehensive course packages for programming languages viz. C, C++ and Core Java. Conducted home tuitions and worked as a freelancer with private training institutions for the same.

University Level Tutoring Experience in UK :
Taught Computer Science theory and Programming with hands on experience to students from Coventry University, Queen Mary university London ,Leicester and Glasgow universities.

Subjects Taught: Core Java Programming, Operating Systems, Database
Object Oriented Concepts, Computer Organization , File Structures and Computer Networks.

A Level and GCSE Tutoring Experience in UK
Conducting GCSE OCR theory and programming tutions since 2014 .

Have been teaching, Python programming, Theoretical knowledge of data structures, Trace Tables and Algorithms, Systematic problem solving, Networking, Database and functional programming to A level

COMPUTER SCIENCE THEORY SUBJECTS :
1. Database design
2.Class and Object Modelling with sequence diagrams
3.Operating Systems
4.Programming Fundamentals.
5.HTML
6.Fundamentals of computer networking

** Please make a note that I don't take any project work . I only teach the coursework subjects and languages with hands on experience which are mentioned in my profile .

ONLINE TUITION - FOR COMPUTER SCIENCE PROGRAMMING

Tutoring Approach:
Start with Introduction .I make sure that student has understood the basic building block and programming techniques
Practice with lots of examples , refer question papers ,Explain exam techniques and give them homework.

Subjects

Personal Description:
I have cisco webex software, zoom and skype, and am also DBS cleared

I am a highly experienced, enthusiastic and very versatile optical engineering senior lecturer/researcher, who gained a PhD from the School of Engineering and Mathematical Sciences, City University, London, UK in "Fibre optical temperature and strain sensors using fluorescent techniques" for measurement applications using the fluorescence generated from rare earth-doped optical fibres (e.g. Er3+, Yb3+, Tm3+ etc.). I also possess very good experience and knowledge of industry, with excellent complimentary skills gained from higher education - in particular industrial measurement, forensic analysis, quality control and statistical analysis. A BSc first degree in forensic science is combined with a further specialist MSc in engineering metrology and topped with a PhD in photonics - making for good, broad-based, multi-disciplined measurement science and analytical capabilities right across the scientific spectrum. I have a proven high degree of personal motivation, and am capable of working on my own initiative or equally as part of an effective team. In addition, I am able to communicate very well at all levels of hierarchy, with excellent skills developed in scientific report writing (journal papers, periodicals, book chapters etc.) and oral presentation (conferences, lecturing etc). I have over 50 publications to date in my field: 20 journal papers, 22 conference papers, 2 articles, 4 book chapters and other major works.

PhD thesis title:

"Fibre optic sensors based on fluorescence lifetime techniques for temperature and strain measurement"

Thesis submitted for examination for the degree of
Doctor of Philosophy
at
City University
School of Engineering

November 2002

Abstract

The author presents a thesis based upon the use of the fluorescent properties of rare earth doped materials. The thesis commences with a review of the current fibre sensor technology in the field, with special emphasis on those sensors designed for temperature and strain measurement. The use of the physical phenomena of fluorescence produced from rare earth doped optical fibre for temperature measurement is then introduced and explained in more detail, particularly with regard to utilisation of the fluorescence lifetime technique in such sensing, which is then compared to the other fluorescence-based methods for measuring temperature.

The recently discovered small strain sensitivity of the fluorescence lifetime is then introduced as a theoretical candidate for potential application to simultaneous temperature-strain sensing, using two different doped fibres in a single sensing element, and subsequently state-of-the-art temperature-strain discrimination techniques are then explored for the purposes of exploitation to dual measurement.

Results achieved from using the fluorescent lifetime approach for a range of rare earth materials are then presented, followed by further results obtained from combining the lifetime technique with Fibre Bragg gratings (FBGs) for the first time. Also, the irreversible effects upon FBG performance after exposure to long-term high temperatures are explored.

Finally, there is a summary of the work presented in this thesis and the author's opinions on achievements made. Current trends in fluorescence lifetime-based sensing are discussed, both commercially and academically, together with projected work for the future.


DECLARATION: I certify that the above information contained in this CV is both accurate and truthful.

regards, DR DAVID.

Teaching Experience:
tutor in electronics, City University, London ≈ 4 yrs

Applied optics lecturer at University College Jubail, KSA ≈ 1 yr

undertook 1 yr PGCE Science (secondary) at Brunel University, Uxbridge, UK (taught in local secondary schools)

Lecturer in nanoelectronics on MSc Nanotechnology and MSc Innovative Technology at BITE ≈ 2 yrs

UK private tuition experience (various subjects) ≈ 20 yrs

was senior lecturer/researcher in Electrical and Electronic Engineering in both Malaysia and Thailand: I have spent the last 6 yrs teaching Fibre Optic Communication Systems, Fibre Sensors and photonics, and Optical Communication Systems to Masters level; + supervision of many undergrad, masters and PhD project students.

I was awarded a prize of £1000 from the Worshipful Company of Scientific Instrument Makers (SIM), London in February 2000 to pursue my PhD research work:

Extra information:
Additionally, I can confidently programme in Sigmaplot, Excel, Tablecurve, MATLAB, Optisim, Multisim, Zemax, COMSOL, LABVIEW, Agilent Vee and all similar optical design software packages to control instruments, acquire data, analyse data, simulate and model.

Tutoring Approach:
serious,concientious,assessing continuously the students needs, receiving feedback, individual approach
setting quizes, tests, mock exams
either individual or small/large groups taken

Subjects

Personal Description:
I offer a range of training courses in PC based applications. These include Microsoft products, Windows Desktop, Outlook Email and Internet.

I have excellent training qualifications and have been accredited by Microsoft multiple times throughout my career; these accreditations include Microsoft Certified Application Specialist Instructor, Microsoft Certified Professional, Microsoft Office Specialist Master, and Microsoft Office Specialist Expert. I also have a Professional Graduate Certificate of Education in Post Compulsory Education, ECDL Expert, an IITT Accreditation from the British Institute for Learning and Development for training delivery and I am qualified A1 Assessor.

I offer set training courses which are currently offered on a half or full day basis, or courses can be custom built to meet the needs of the user and I can also offer facilitating whereby time can solely be dedicated to one person to assist them with any specific problems they are having.

Teaching Experience:
My training career has including working in colleges, training onsite and many years working for a local authority where I trained many staff on Microsoft, and the Agresso Financial System. I have also extensively implemented and trained users on Cisco IP Telephony and WebEx. I have many times been complimented on my approach and patience with learners and pride myself on helping them accomplish their goals.

Tutoring Approach:
I offer either a formal training course or an informal one to one approach depending on the needs of the client

Subjects

Personal Description:
I'm 31 years old and presently a Ph.D student at the Faculty of Engineering & Informatics in University of Bradford.

Teaching Experience:
I have been working in Academia since January 2014, and currently an ASSISTANT LECTURER at Gombe State University in Nigeria.

Tutoring Approach:
Be open to students, always display a smiling face with attractive examples. Throw in some funny jokes to get their full attention as well.

Subjects

Personal Description:
In the years 1998-2005 I worked in the IT industry. My responsibilities mainly covered administrating Operating Systems and troubleshooting computer networks in small to medium businesses. I spent most of my time working with customers troubleshooting problems. I found I had a natural talent in communicating with people in a respectful and considerate manner. It also led me to improve my customer service skills which I continue to find useful as a teacher at City College Plymouth.
I have been studying a Computer Networks degree (graduated 2014) and MSc Network Systems Engineering (finishing in March 2018) at Plymouth University.
I am enthusiastic and well-organized with sterling interpersonal and communication skills.

Teaching Experience:
For the last four years I have been teaching IT, Maths and Engineering at the college, delivering lessons for levels 3-5. Alongside teaching I have achieved my certificate in Award in Education and Teaching and currently I am undertaking level 5 Diploma in Education and Training.

Tutoring Approach:
I am very happy and proud delivering my knowledge and demonstrating my skills to others. However, I plan my lessons taking care to follow best practice and deliver using active learning strategies and differentiate effectively through a variety of means. I encourage and support students with walking through problems using probing Socratic questioning to give them the opportunity to find the solution(s) themselves.

Subjects

Personal Description:
A good knowledge and a passionate interest of many areas in IT and smartphone. With over a year varied IT experience, included in these are PC build and repair. A good knowledge of Microsoft Systems and products. An understanding of the IOS model. An excellent grasp of Windows XP Pro and Windows 7,8,10 and Apple systems. A good Apple products repair both hardware and software. An honest and reliable person, with a passionate outlook towards a challenge. Having a flexible can do approach with the ability to work well under pressure to agreed deadlines. Giving attention to detail and a commitment to quality, willing to learn and develop skills according to the job in hand. Experience working in several different environments, adapting various developed skills and knowledge accordingly. Great customer service skills gained from previous sales and work environments and being able to hold discussions at all levels. Constantly studying towards developing knowledge and qualifications to enhance a career in IT.

Teaching Experience:
Self-Employed July 2018 To Present
Smartphones & Tablets Technician
• Repair smartphones, tablets, laptops, PC and MacBook hardware & software.
• Sale all products at online such as Gumtree, Facebook, EBay and Amazon.
• Troubleshooting and resolution of problems and provide data recovery.
• Software/hardware installation/configuration/repair.
• Installing and configuring computer hardware, software, systems, networks, printers, scanners, Internet.
• Troubleshooting system problems and diagnosing and solving hardware/software faults.
• Hardware/Software add-ons.
• Smartphone repair (iPhone, Samsung. Etc) a Plus* Replacing Memory/Hard Drive/Motherboard Non-technical tear down of towers, displays and handheld.
• Supporting the roll-out of new applications and hardware.
• Responding within agreed time limits to on-site requests.
• Setting up new users' accounts and profiles and dealing with password issues.
• Testing and evaluating new technology.
• Disassemble/reassemble down to board and component levels.
• Handles customer requests for technical assistance in a mobile capacity, ensuring timeliness and proper customer care.
• Completes repairs to the required standard and within the designated time period.

Ability Net Volunteering May 2017 - July 2018
C/O IBM Ltd
• IT supports external visiting the clients at their homes.
• Supporting the clients by email and phone line offering advice and information.
• Providing tutorial support to individuals IT capability.
• Solving all problems within IT sector including network, software and hardware issues.

IT Trade Services Ltd Dec 2016 - Mar 2017
Smartphones & Apple Products Technician:
• MacBook & iMac repairing including installation IOS software.
• Apple smartphone and iPad repairing and change parts.
• Laptops repairing and system install windows 10.
• Hardware & Software upgrading.


Pearl Linguistics Ltd Aug 2016 - Jan 2017
Arabic Language Interpreter:
• Engaged freelance for Arabic language with NHS clients.
• Provided Arabic Interpreter with all public services.
• Dealing with private and charity organizations internal and external for Arabic Language interpreter.
New Walk, Job Centre July 2015 until Sep 2015

Department of Work & Pensions (DWP).
Job Title: Computer work Coach Assistant

I worked as part of a proactive team of support staff responsible for delivering a high quality, customer focused professional service. Providing the highest level of technical support and customer service to DWP claimants.
Engaged with Job Centre Plus (JSA) Customer's on a daily basis consistently delivering excellent customer service.
Managed and promoted JCP digital service to support claimants into employment.
Assisted customer on Web Accessible Devices (WADs).
Provided tutorial support to individuals with limited I.T. capability.
Successfully setting up new users e-mail accounts and Universal Jobmatch profiles (GOV.UK jobseeking platform).
Dealing with password issues.
Prioritising issues in a fast moving environment.
Liaising and supporting JCP staff providing first Line Support.
Escalating problematic issues to relevant support staff.
Adhering to DWP digital policies and legislations.
Recorded statistical information to improve customer service.
Developed work experience staff new to the team



Higher Professional College, Libya Jan 2006 until Mar 2011

Job Title: IT Teacher

Specialised in IT teaching skills to adults about different Microsoft packages, such as Word, Excel and PowerPoint.
Teaching adults how to problem solve hardware and software issues.
Preparing lessons and lesson materials, Marking and assessing exams.
Liaised with other professionals and students to discuss progress.
Attended meetings, conferences and events

Tutoring Approach:
I know that every parent wants to help their child perform well and enjoy school. And also know that for many, academic success doesn't always come easily. This is where I really can help.

I offer affordable home study programmes for children aged between 6 and 16, that put a virtual teacher for one-to-one tuition in your home, seven days a week. This virtual teacher will explain and re-explain the hows and whys of each step of the learning process in Arabic, IT and English.

My materials has versions directly based on the National Curriculum and the Scottish Curriculum for Excellence and consider the latest Government advice on teaching children and adults these core subjects.

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